Зарплата: не указана грн.
BPO Nextdoor is looking for a specialist with good knowledge of the German language and a deep understanding of MS Excel. This specialist will work as a Real-Time Analyst with our customer’s contact centre. If you have a sharp analytical mind and are interested in analytical/management work with a reputable German company, please send us your CV.
- Upper-intermediate level of German (written and spoken) is a must
- The mathematical background will be an advantage
- A good level of MS Excel (Hlookup, Vlookup, Advance Excel Topics, Basic Macro, etc.)
- Real-time control (ensuring the use of resources to meet the requirements of the amount of the calls).
- Support/participation in process automation and implementation to optimize the use of resources.
- Monitoring and analysis of the most important performance indicators and trends for deployment recommendations, planning and adaptation of resource needs
- Prediction and creation of reliable time planning through simulations based on historical data.
- Good, competitive salary
- Professional development in a Real-Time Analysis with a reputable German company
- Comfortable office in Lviv and possibility of remote work
- Partial compensation for the costs of sports club subscriptions
- Ability to visit cinema for free once a month
- Relocation Rent Support
- Free German and English language classes
- Young and friendly team
- Regular interesting corporate events
If you consider yourself as a suitable candidate for our position and your skills are appropriate for our requirements — please, send us your CV to <a href="mailto:firstname.lastname@example.org» target=»_blank» >email@example.com and we will promptly contact selected candidates.
Отрасль: Услуги для бизнеса - другое
Сайт компании: http://www.bponextdoor.com